Confirm your plan
Check whether your insurance carrier is listed above and have your member ID ready when you reach out.
Access & Insurance
Care that works
with your life.
Serenity Mental Wellness offers virtual appointments for clients located in North Carolina and other states where licensed, and participates with several major insurance networks.
Access & Insurance
Insurance should never be a barrier to care.
Serenity Mental Wellness participates with several major insurance networks so that virtual psychiatric care can fit more easily into your life and your budget.
Insurance participation and individual plan coverage can change over time. The most reliable way to confirm your benefits is to verify eligibility and coverage details when booking your appointment.
If you are uninsured or prefer to self-pay, please contact the practice to discuss available options.
See accepted insurance plansInsurance Partners
Plans we currently participate with.
Serenity Mental Wellness is in-network with the following major insurance carriers. Coverage specifics depend on your individual plan.
Aetna
Blue Cross Blue Shield of North Carolina
Carelon Behavioral Health
Cigna
Virtual careChildren · Teens · Adults · Seniors
Before Your Visit
How insurance works here.
A simple, transparent process to help you understand your benefits before your first appointment.
Verify eligibility
Insurance participation and individual plan coverage can change. Confirm eligibility and benefits when booking your appointment.
Schedule with confidence
Once your benefits are confirmed, book your virtual appointment and prepare any information requested for your first visit.
Please Note
Important information about coverage.
Insurance participation and individual plan coverage can change. Please confirm eligibility and benefits when booking.
The list of accepted plans above reflects current participation and may be updated over time. Some plans under a listed carrier may have different behavioral health benefits, so verifying your specific plan is always recommended.
For emergencies, call 911 or 988. Serenity Mental Wellness is not an emergency service.
This page is provided for general information only and does not guarantee coverage. Final eligibility, benefits, and out-of-pocket costs are determined by your insurance plan.
Where We Serve
Care across state lines, where licensed.
Providing virtual psychiatric care in North Carolina and other states where licensed.
Insurance participation may also vary by state. If you are located in a state where you are unsure whether services are available, reach out and we will help confirm whether care is currently offered in your location and what coverage options may apply.
Availability may vary by state and licensure. Please contact the practice to confirm whether services are currently available in your location.
Ready to begin
Let’s create a path toward lasting mental wellness.
Check availability and take the next step toward feeling heard, supported, and understood.